Frequently Asked Questions

When Will I Receive My Order?

We use express shipping on all of our orders inside South Africa. As per ur shipping policy, you can expect delivery within the next-day, and up to 5-working days once we have received your payment.

Once the order has been packed & fulfilled, you will get an automated email letting you know of the shipping details.

What Is Your Refund Policy?

We have a 30-day money-back refund guarantee, which means you have 30 days after receiving your item to request a return. Please feel free to visit our "Refund Policy" page on our website for more information, or email us on hello@360leisure.co.za should you want to enquire more about or process a refund.  

How Can We Pay?

We currently offer PayFast as our Primary Secured Payment Gateway which allows you to pay using Credit & Cheque Cards, Instant EFT, MobiCred, MasterPass, SnapScan, Zapper & Debit Card.

We also offer PayFlex as an alternative flexible payment option. Buy & receive your products now & pay in 4 interest-free instalments over 6 weeks. No interest. No fees. No catch.

We also offer Yoco as an alternative online payment option.

How Much Is Shipping?

We provide FREE Delivery On All Orders! Feel free to browse our shipping policy page for more information.

What Do I Do If I Never Received My Order?

If you have not received your order within 5 working days please contact us in the  "Contact us" page, or email us on hello@360leisure.co.za and we will follow up on your order delivery.

What Do I Do If I Received A Defective Product?

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at hello@360leisure.co.za.

How Do I Apply & Submit For A Razor Warranty?

Please fill out this form to apply & submit for a Razor Warranty.